Our Guarantee -
Warranty and return policy details:
Please note that we offer a number of different products
and services on this site. Each has it's own specific
warranty and handling policy. Refer to these links below
for warranty and return policy details. |
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Quagmire Puzzle Boxes Products Warranty-
Only selections made by us at (QPB) Quagmire Puzzle Boxes:
Click here to view full details... |
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Retail Products
Warranty-
Any selections not made by QPB and not engraved:
Click here to view full details... |
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QPB Laser Engraving Services and Engravable Products Warranty:
Click here to view full details... |
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QPB Website Orders
(Also: view this link "SSL & Customer Information".)
All orders should be made using our online order forms. Our order forms are designed to provide you with every option available and the ease of browsing through each option at your leisure
to ensure selection accuracy. Ordering personalized items requires
far too many details to be handled over the phone and would take as much as 4 times longer
to accomplish on the phone than ordering online
using our order forms. Using the order form ensures you and us that
all of your information is exactly correct and is the way you want it.
Because of the details required for personalized orders,
we do not take any orders over the phone and therefore we do
not staff for phone orders. We welcome your inquiries - please see our contact information at the top of this page.
Additional Savings!
Plus, we will treat multiple orders (back to back orders) sent to us by the same customer as one order (unless otherwise instructed). In combining the orders, you may be eligible for additional immediate savings of which will be deducted from your orders total.
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Ordering Process:
Please visit our QPB Ordering FAQ's
page for full details on our ordering process. |
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Payment Options and Process:
Quagmire Puzzle Boxes accepts Master Card, Visa, Discover cashiers check or money order. Cashiers checks and money orders should be made payable to: Quagmire Puzzle Boxes. See address at the top of this page.
*All sales, services and laser engraving work must be paid for in full before work begins and before orders are shipped. We do not invoice orders.
*International Orders over $100.00 may require payment via cashiers check and cleared before order is processed.
*Large orders that exceed normal inventory stock will
require advancement to secure purchase.
*If your order requires extensive layout or graphics
work, a partial payment maybe required before proof is processed.
*Providing false or otherwise misleading billing
information on the order form will result in order cancellation.
*Cashiers checks and money orders are preferred. Business checks
may take as much as 2 - 3 weeks before they can verified.
Please do not send personal check. No orders can be processed until payment is verified.
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SSL & Customer Protection:
The Secure Sockets Layer (SSL)
- 128 bit encryption is a protocol that transmits your communications over the Internet in an encrypted form. SSL
ensures that information is sent only to the server intended. Our server based SSL technology safeguards your credit card information.
Your billing information is sent once via SSL to an
off-line processor for billing purposes. We do not share or sale any customers information -
ever. Our customer data base is maintained on an dedicated off line system. SSL is provided by
Conodo Positive SSL. Please click on images below for
full details on our SSL Certificate.
In addition to processing orders using 128 bit
encryption, we have also implemented other measures to
ensure your information is secure. Your card number is
hidden from any processing forms. Your card number is
"jumbled" first before it is sent through by SSL
encryption (only we know the key). We do NOT use
any wireless devices in any part of the order processing.
We do NOT keep card numbers on record. There are a host
of other measures that we take to secure your
information. Your privacy and security is very important
to us. |
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SSL Certificate Authority |
Your privacy is very important to use. We do not sell, trade, or otherwise distribute your personal information for any purpose, ever. When you place an order with Quagmire Puzzle Boxes , you are guaranteed that all information you provide including your name, address, telephone number and other billing details will be secure with us. We keep our customer database completely off line!
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Shipping Options:
Click here for shipping details...
Our preferred shipper is
US
Mail Services have proven to be the most reliable
shipper over and above all other shippers that we
have used!
Priority service delivery times average 2 - 3 days in the
continental US .
Delivers to every address in the United States - including PO Boxes and military addresses.
Saturday and residential deliveries at no extra cost. |
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Conditional Statement on Natural Wood and Marble Products:
Due to the differences in video displays, the color and
grain of wood, marble and other products as it appears
online may not be true to life. All of our wood products
contain real wood. Wood has many characteristics and
variations in density, even when cut from the same board.
As a result, each item may and mostly will be different
from one another. Wood plaques are made from "slats" of
wood glued together with opposing grains. This is what
gives the plaque the ability to resist warping. Because
of this construction, plaques naturally have some grain
variations. Wooden jigsaw puzzles and any other wood
items that contain multiple pieces will have variations
in wood grains, stain and finish retention. All of these
conditions are a result of the natural characteristics of
wood. Because we have very limited control of these
natural characteristics, we cannot make any guarantee
that the wood, wood grain or the color will match from
one piece to another. All marble products are made of
natural stone and may have naturally occurring micro
fracture lines and/or grains, white spots and will have a
varying range of blackness. |
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Pricing and Posted Information:
* Pricing and/or options are subject to change without notice.
* All orders placed before a price change will retain the initial price before price update.
* There is a minimum product purchase amount of $30.00 required for engraving orders.
* A minimum product purchase and other restrictions apply for international orders.
* When placing an order with us and by clicking on the submit button on the order form, you are verifying that you agree to and accept our shipping and warranty conditions as post.
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Main Selection of :
Unique Gift Ideas
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Wooden Secret Boxes
Wooden Puzzle Boxes
More Secret Boxes
Keepsake Boxes
Wooden Card Boxes
Discounted Items
Black Marble Selections
Crystal Paperweights
Plaque Selections
Prestige Awards
