QPB Laser Services ~ Engravers Photographic Studios ~ Personalized Laser Engraving Online Specialist... Proofs in a day ~ Client Testimonials! Professional Services ~ Secure Easy Online Ordering ~ Quality Selections FAST Service... Most personalized orders are completed within 3 to 4 days of proof approval!!! See discounts on eligible selections ordered without engraving! All engravable selections includes the engraving of one picture and all of your able text.
*You may also choose from our Free Art Designs or plaque borders to enhance your engraving! Engraving orders require a $30.00 minimum product purchase. ~ No minimum for orders without engraving! To view all engravable selections, please click here... Engravable Selections Gallery
Ü Ü Ü or use the menu at the left to find all of our selections...
~ QPBs ORDERING FAQ's ~
1.)
Here's how easy it to place your order
online with us... even personalized engraving orders are a
breeze!!! This is our simple online ordering process...
1. Add your Product Selections to the shopping cart using the items Add to cart link .
2. Click the appropriate Checkout button once all of your selections are made.
3. Complete the customer setup form.
4. Select your method of payment.
5. Next, enter your shipping and billing info. and for engraving
orders you will add all of your engraving details and options. When
ready, click the Submit button and your order is done.
6. Once submitted, you will see a Success page!
(Optional) If you are having an image engraved, you can upload your image to us using the "Send Image For Engraving" link found in the left menu bar.
WHAT HAPPENS NEXT?
*We will generate a Confirmation of your order and then email it to you
which is usually completed within 24 hours during the work week.
(If we have any questions regarding your order, we may need to email you first.)
*When you receive your Confirmation email, review it carefully and then
follow the instructions provided and send us your order approval status.
*Once we have received your order approval, we will complete and ship your order.
Most orders are completed within 3 to 4 working days from the time we receive your approval. (Large orders may require additional lead time of as much as 15 days to get supplies in stock.)
We will NOT apply any charges until we get your final order approval first! Orders are scheduled when proof approval is received.
2.) What is an Order Confirmation and Proof? An "Order Confirmation" is basically a review of the order that you submit and includes your complete order total including shipping charges, stock availability and your estimated shipping time. For engraving
orders, a "Proof" is a scaled, black and white image of the engraving layout as per the engraving instructions that we receive with the order. A proof provides you with the ability to review and verify that your layout is correct... before it is processed. ALL orders that include engraving require that a proof is approved before it can be processed. This protects us and you the customer and we therefore make no exceptions to this process. It is a requirement! [Back to top]
4.) How long will it take to get my order? Once you place your order, we will process your Order Confirmation usually within 24 hrs (Monday thru Friday). Once you have reviewed it and we have received your order approval, we will schedule your order into production which is usually completed within 3 to 4 working days (Monday thru Friday). Time of shipping depends on the shipping option that you select. USPS Priority is normally 2-3 days and USPS Express is a one day service to most areas in the USA. So for most orders, the average proof process is usually 2-3 days. Scheduling and run time is 3 - 4 days and shipping via US Priory is usually 2 - 3 days.
* This is an average of 7 - 10 work days from the time you place your order to the time you receive it.
Our goal is to provide the quickest service possible! Large orders will obviously take longer and will require additional lead time. For more details on our order process and
expediting orders,
please view our Services and Information page. [Back to top]
5.) When will charges be applied for my order? As a part of the requirement for our Order Confirmation and Proof policy, we will NOT apply any charges until we get a final approval from our customer first. Once an order is approved, we apply the charges and then run the order. (No orders are run until funds have cleared.) [Back to top]
6.) How do I send an image for engraving? There are a number of links available for send us images. You can find links in the left hand menu for our upload form and there is even a link available on the order form. Simply follow the instructions on the upload form. (See number 7 below.) [Back to top]
8.) Can I call my order in over the phone instead of doing it online? We are an online service only. Sorry, but we do NOT provide staff to handle phone orders. From our own experience, it simply takes too long to dictate and process order details over the phone. Fact is, you can place a complete order online in less than half the time it would take us to do it over the phone. [Back to top]
9.) I tried to place my order using the shopping cart and had problems...? On a rare occasion we do get informed that someone couldn't complete an order using our automated shopping cart system. Though we have thoroughly tested our site with all of the major browsers, we understand that glitches will occur. In the event that you could not complete your order using our cart system, please try our html based order form. It is not automated and requires that you enter your item selections manually. Please use the following link to access our html order form. QPBLS HTML ORDER FORM
Additionally, If you did NOT complete the order form due to a problem with our shopping cart system, we would greatly appreciate it if you would take a moment to Contact Us Here and tell us what happened. [Back to top]
10.) How is my privacy protected? We do NOT sell or trade any customers information - ever! We greatly respect your privacy. We use SSL encryption for sending order information. Your critical data is sent only one time via SSL encryption to an off line POS database for order processing. Please click here QPBLS Policyfor further details. [Back to top]
12.) Will you send my order information to a different email address? We use an automated system to help us process orders. When you place an order, the email address that you provide is "locked in" with our system as the identifier for your order. Our system cannot use different email addresses and therefore it is not good to change email addresses once applied. [Back to top]
13.) Can you engrave something that I have and want to send to you? Occasionally we do engrave customer supplied items. Because of the many requirements for laser engraving, providing full details here would be
extensive. If you are wanting a picture engraved please read our Laser Engraving Information page. You may also use our Message Form to make a request or even best, you could just give us a call during the business week.
The maximum engraving size is 18" x 24". Surface of item to be engraved must be flat. We will not engrave on one of a kind items, heirlooms or any other non
replaceable items. [Back to top]
14.) What kind of materials can you engrave? We commonly engrave Alder, Cherry and Walnut woods. We also can engrave on glass, stone, marble, leather, coated metals, anodized aluminums and some acrylics. Our lasers cannot etch into the surface of aluminum or any other type of metal and therefore we cannot engrave any bare metals. [Back to top]
15.) Do you do custom woodworking? Sorry, but we are NOT a custom woodworking shop and thereore we do not offer custom wood working services.
Also, marble plaques and tiles are ONLY available in sizes posted. No custom sizes are available. Custom sizes of wood plaques maybe possible with a minimum of 2-3 weeks to get a custom plaque made (min. qty of 20 pcs. applies).
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SELECTIONS 
See discounts on eligible selections ordered without engraving! 
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